White-label included on every paid plan

One base.
Every brand.

The first KB platform built for SaaS companies running multiple brands. One source of truth — every portal fully white-labeled.

Get early accessSee how it works →

No credit card · Free plan forever · Limited beta spots

Acme Help Center
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Getting started with Acme
Account billing FAQ
Brandly Support
support.brandly.io
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How to set up your workspace
Integrations overview
Orbit Docs
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API authentication guide
Webhook configuration
The problem

You have 5 brands. Your KB tool charges you 5×.

Every existing tool treats multi-brand as an enterprise upsell. You end up paying $100–500/month per brand or managing separate tools per client.

💸

Per-seat pricing punishes growth

Every editor needs a seat. Teams don't buy seats for occasional contributors. Docs go stale. Customers suffer.

🏷️

White-label locked behind $200+/month

Intercom Expert is $132/seat. Zendesk Enterprise is $169/agent. White-label shouldn't be a premium feature.

🔁

Copy-paste across brands creates drift

One product update means updating 5 separate help centers. Content goes out of sync. Editors burn out.

How it works

One source. Infinite branded portals.

Write once, publish everywhere. Each brand portal is fully customised without duplicating a single word of content.

1

Write your content once

Use the block editor to write articles. Structure them in categories. Upload screenshots. Add reusable snippets.

2

Create branded portals

Each portal gets its own domain, logo, color scheme, and navigation. Point any article to any portal — or all of them.

3

Readers get AI answers

No more article-browsing. Readers ask questions and get synthesised answers from your KB — instantly, in their language.

Features

Everything your brand partners need.

🌐

Custom domain per portal

Every brand gets its own CNAME-mapped domain. help.yourbrand.com — not yourproduct.multibase.io.

🎨

Full white-label theming

Logo, colors, fonts, CSS overrides. Every portal looks like it was built from scratch for that brand.

✨

AI answers — not article lists

Readers ask questions in plain language. The AI synthesises answers from your content with source citations.

🌍

Multilingual — EN, RU, and more

Manage translations side-by-side. AI-assisted first drafts. Each locale published independently per portal.

👥

Unlimited team members

No per-seat charges on any paid plan. Every editor, reviewer, and contributor included.

📊

Deep analytics on all plans

Failed searches, AI resolution rates, content gap detection with auto-generated article suggestions. Included on all paid plans.

Built for

Who we're building Multibase for.

5–50

brands per account

“SaaS companies running multiple products or white-label brands — managing separate help centers for each one, paying per-brand subscriptions, and watching content drift across portals.”
AS

Multi-brand SaaS

One source of truth, unlimited portals

20 min

to provision a client portal

“Digital agencies provisioning branded knowledge bases for every client they onboard — custom domain, logo, colors, content. One account for all clients, with reseller commission.”
MK

Agencies

White-label portals + 30% commission

$49

for full white-label

“Teams tired of paying $200+/month just to remove someone else's logo. White-label on every paid plan — custom domain, branding, CSS — without enterprise pricing.”
DJ

Cost-conscious teams

White-label from $49/month, not $200+

Comparison

Why teams switch to Multibase.

Same result. A fraction of the cost.

FeatureIntercomZendeskKnowledgeOwlMultibase
Monthly cost (5 portals, 2 editors)$264–528$338+$259$149
White-label included❌ Expert only❌ Enterprise✅ All plans✅ All paid plans
Unlimited team members❌❌❌ Per-author✅
AI answers (not just search)~ Add-on $0.99~ Add-on $1.50~ Credits✅ Included
Custom CSS per portal❌ Never✅✅✅
Annual savings vs Intercom——~$1,300$1,380–4,560

Pricing accurate as of March 2026. Source: Intercom pricing, Zendesk pricing, KnowledgeOwl pricing.

Pricing

Simple, flat pricing.

No per-seat charges. No per-user limits. Just portals and AI queries.

Starter

$0/month

1 portal

For individuals getting started with a single brand.

Request early access
  • 50 articles
  • Community subdomain
  • 100 AI queries/month
  • 3 team members
  • "Powered by Multibase" footer
Most popular

Growth

$49/month

3 portals

For growing SaaS teams with multiple brands.

Request early access
  • Unlimited articles
  • Custom domains
  • Full white-label (no footer)
  • Unlimited team members
  • 1,000 AI queries/month
  • Analytics
  • API access

Scale

$149/month

10 portals

For agencies and multi-brand platforms.

Request early access
  • Everything in Growth
  • Multilingual (EN + RU)
  • SSO
  • Priority support
  • 5,000 AI queries/month
  • Advanced analytics
  • Import tools

Enterprise

$399/month

Unlimited portals

For large organizations with custom needs.

Talk to sales
  • Everything in Scale
  • SLA
  • Dedicated support
  • Custom AI training
  • Unlimited AI queries
  • Reseller program access

Additional AI queries: $20 per 1,000 on any plan.

Pricing questions

Yes. Upgrade or downgrade any time from your account settings. Changes take effect on your next billing cycle. No penalties.

Yes. Annual billing saves 20% compared to monthly. Available on Growth, Scale, and Enterprise plans.

Your data is available for export for 30 days after cancellation, then permanently deleted. You can export all articles, categories, and media at any time.

Yes. Growth and Scale plans include a 14-day free trial. No credit card required to start. You can also use the Starter plan (free forever) to evaluate the platform.

A portal is a branded help center on its own custom domain with its own logo, colors, and navigation. One portal = one brand. The Starter plan includes 1 portal, Growth includes 3, Scale includes 10.

Yes. Additional AI queries cost $20 per 1,000 on any plan. Usage is tracked in your dashboard. Enterprise plans include unlimited AI queries.

Contact

Get in touch

Have questions about Multibase? Want to discuss enterprise needs or the reseller program? We'd love to hear from you.

Response time

We typically respond within 4 hours on business days.

Join the beta — early users get 40% off for life

Limited spots in the current cohort. No credit card required.

Get early accessTalk to sales