Looking for a Document360 alternative?
Multibase gives you everything Document360 offers for knowledge bases — plus multi-brand portals, white-label, and unlimited team members. From $49/month.
About Document360
Document360 is a dedicated knowledge base platform and one of the most recognized names in the space. It offers a solid editor (markdown + WYSIWYG), good SEO features, and a mature product. However, its per-project pricing model means multi-brand teams pay separately for each portal, and white-label requires the $399/mo Business plan.
Why teams leave Document360
Separate project per brand = multiple subscriptions
Document360 has no native multi-brand support. Each brand requires a separate project with its own subscription — 3 brands means 3× the cost.
White-label gated behind $399/mo Business plan
Removing Document360 branding and using a custom domain requires the Business plan at $399/project/month. That's a steep minimum for basic white-label.
AI assistant is extra cost
Document360's "Eddy" AI assistant is available as a paid add-on, not included in base plans. Another line item on your invoice.
No multi-brand native support
There's no way to manage multiple branded portals from a single account. Content can't be shared across projects — you duplicate work for every brand.
Why teams choose Multibase instead
Multi-brand from one account
One Multibase account, unlimited branded portals. Write content once, publish to every brand. No duplicate projects or subscriptions.
White-label from $49/mo
Full brand removal, custom domain, and custom CSS on all paid plans starting at $49/month. No need to pay $399/mo for white-label.
AI answers included
Up to 5,000 AI queries/month on Scale plan. No add-on fees, no per-query billing. Predictable costs from day one.
Pricing: Document360 vs Multibase
| Document360 | Multibase | |
|---|---|---|
| 1 editor, 1 portal | $149/mo (Standard) | $49/mo |
| 2 editors, 3 portals | $447/mo (3 projects) | $49/mo |
| 5 editors, 5 portals | $745/mo (5 projects) | $149/mo |
| White-label | Business $399/mo min | All paid plans ($49+) |
| AI answers | Eddy add-on (extra cost) | Included |
| Annual savings | — | $3,000–6,000/year |
Pricing accurate as of March 2026. Source: Document360 pricing.
Switch from Document360 in minutes
Import your existing content. Join the beta — limited spots.