Multi-Brand Documentation Platform
A multi-brand documentation platform is a knowledge base system that lets one company run several separately branded help centers — each with its own domain, logo, and colors — from a single account and content library, instead of maintaining a fully separate tool per brand. Multibase provides this with unlimited portals on its higher tiers, flat pricing, and no per-brand fee.
What 'multi-brand' actually requires
Running documentation for multiple brands is not the same as running one knowledge base with a few different logos swapped in. It requires per-portal domains, independent branding and navigation, the ability to publish different content sets to different brands, and centralized management so one team can administer all of them without juggling separate logins. Tools that only support single-brand theming force a choice: one brand looks right and the rest are compromises, or you pay for and manage a fully separate product per brand.
Shared source of truth, independent presentation
Multibase's model keeps one underlying content library and team while presenting a distinct portal per brand: each portal has its own custom domain, its own theme, and its own article set (shared or brand-specific, as needed). A holding company running five product lines can update a policy change once and choose which portals it applies to, instead of editing five separate knowledge bases by hand.
Where the per-brand tax shows up in competitors
Most knowledge base vendors treat 'another brand' as 'another customer.' KnowledgeOwl supports full branding on every plan and several knowledge bases in one account, but each extra knowledge base adds $50/mo and each extra author $25/mo. Document360 gates white-label behind its $399/mo Business tier and still bills each brand as its own project. Zendesk and Intercom both require Enterprise-tier pricing and, in Intercom's case, one workspace per brand. The result is that the cost of running N brands scales roughly linearly with N — the opposite of what a shared platform should deliver.
What flat multi-brand pricing looks like
Multibase includes a fixed number of portals per plan rather than charging per brand: 3 on Growth ($49/mo), 10 on Scale ($149/mo), and unlimited on Enterprise ($399/mo) — plus custom domains, AI answers, and a right-sized admin count included flat on every paid plan, with no per-agent fees that scale with your team. Adding an 11th brand on the unlimited tier costs the same as running one.
Frequently asked questions
What is a multi-brand documentation platform?
A single knowledge base account that runs several independently branded help centers — each with its own domain and design — instead of requiring a separate product or subscription for every brand.
Can I share content between brands and still keep them visually distinct?
Yes. Multibase separates content management from portal presentation, so the same article can be published to multiple portals, or kept brand-specific, while each portal's domain, theme, and navigation stay independent.
How is this priced compared to single-brand tools?
Multi-brand platforms that charge per brand scale cost linearly with the number of brands. Multibase includes a set number of portals per plan (3, 10, or unlimited) at one flat price, so adding brands within your plan's limit costs nothing extra.