Yes. White-label theming is included on every paid plan starting at $49/month. There is no enterprise upsell to remove branding.
Feature
Full white-label theming — on every paid plan
Logo, colors, fonts, CSS overrides per portal. No 'powered by' footer. Your brand, your domain, your rules.
Why Multibase
No enterprise upsell
White-label is included on every paid plan starting at $49/month. Intercom charges $132/seat for Expert tier just to remove their branding.
Per-portal customization
Each portal gets its own logo, color scheme, fonts, and custom CSS. Manage 10 brands from one account — each looking completely unique.
Custom domains included
Every portal gets a CNAME-mapped domain. help.yourbrand.com — not yourproduct.multibase.io.
CSS overrides
Full custom CSS per portal for pixel-perfect control. Override anything — headers, footers, article layout, search UI.
Zero code changes
Configure everything from the admin panel. No developer needed to set up or update portal branding.
Consistent across locales
Branding stays consistent across all language versions of your portal. One config, every locale.
Feature comparison
| Feature | Multibase | Intercom | Zendesk | KnowledgeOwl |
|---|---|---|---|---|
| White-label available | ✅ All paid plans | ❌ Expert only ($132/seat) | ❌ Enterprise only ($169+) | ✅ All plans |
| Custom CSS per portal | ✅ | ❌ | ✅ | ✅ |
| Custom domain | ✅ All paid plans | ✅ Pro+ | ✅ | ✅ |
| Remove vendor branding | ✅ From $49/mo | ❌ $132/seat | ❌ Enterprise | ✅ |
| Per-portal theming | ✅ Independent per portal | ❌ Single brand | ⚠️ Limited | ✅ |
Pricing accurate as of March 2026. Source: Intercom pricing, Zendesk pricing, KnowledgeOwl pricing.
Common questions
Absolutely. Each portal gets its own custom CSS for pixel-perfect control over headers, footers, article layout, and search UI.
No. There is no 'powered by' footer, and every portal uses your own domain, logo, colors, and fonts. Readers see only your brand.