Multibase uses a Tiptap-powered block editor with slash commands. It supports headings, tables, code blocks with syntax highlighting, callout boxes, YouTube embeds, and hyperlinks.
Feature
A block editor built for documentation teams
Tiptap-powered editor with slash commands, reusable snippets, version history, media library, and co-author management. Everything you need to write, translate, and maintain a multi-brand knowledge base.
Why Multibase
Block editor with slash commands
Tiptap-powered editor. Headings, tables, code blocks with syntax highlighting, callout boxes (info, warning, danger, success), YouTube embeds, and hyperlinks. Type / to insert any block — no toolbar hunting.
Reusable snippets
Write once, embed across articles. Update the snippet and every article updates automatically. Ideal for pricing tables, disclaimers, onboarding steps, or any content shared between brands.
Version history & rollback
Every publish creates an immutable snapshot. Browse past versions, compare changes, and roll back with one click. Never lose work — even when multiple editors collaborate.
Media library with alt text enforcement
Centralized image management on AWS S3. Upload, organise, and insert images from a visual library. Publishing is blocked until every image has alt text — accessibility built in, not bolted on.
Side-by-side translation editor
Source language (read-only) on the left, target locale (editable) on the right. Word count comparison so you know when a translation is complete. AI-generated first drafts speed up the process.
Author & co-author management
Assign multiple contributors per article with an ordered list. Each author gets an avatar, name, and position. The author block is shown to readers and included in JSON-LD Person schema for SEO.
Feature comparison
| Feature | Multibase | Intercom | Zendesk | KnowledgeOwl |
|---|---|---|---|---|
| Block editor (Tiptap) | ✅ Slash commands, callouts, code blocks | ⚠️ Basic WYSIWYG | ⚠️ Limited | ⚠️ Basic |
| Reusable snippets | ✅ Update once → all articles | ❌ | ❌ | ❌ |
| Version history + rollback | ✅ Immutable snapshots | ⚠️ Limited | ✅ | ❌ |
| Media library | ✅ S3, visual browser | ⚠️ Basic | ✅ | ✅ |
| Co-author support | ✅ Ordered list, avatars | ❌ | ❌ | ❌ |
| Alt text enforcement | ✅ Blocks publish | ❌ | ❌ | ❌ |
Pricing accurate as of March 2026. Source: Intercom pricing, Zendesk pricing, KnowledgeOwl pricing.
Common questions
Yes. Reusable snippets let you write once and embed across articles. Update the snippet and every article updates automatically. Ideal for pricing tables, disclaimers, or shared onboarding steps.
Yes. Every publish creates an immutable snapshot. You can browse past versions, compare changes, and roll back with one click. Work is never lost, even with multiple editors collaborating.